Wendy’s Introduces Google-Powered Drive-Thru Chatbot

Knight Writer
3 min readMay 10, 2023
Photo by Batu Gezer on Unsplash

Over the next few years, there will be a tidal wave of layoffs in the fast food industry, as customer interaction will be increasingly handled by AI instead of people. Entry-level jobs like this are critical to adequately inducting young people into the workforce. Other customer-facing jobs in jeopardy? Bank tellers, tax preparers, lawyers, and financial advisors.

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Knight Writer

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